PASO Awards
These awards are meant to recognize employees who consistently provide exemplary service and follow-through to all by going above and beyond one’s job description.
- Leadership Award
- Service Award
PASO Leadership Award
Leadership Award Criteria:
- Completed 5 years of service at Southwest Tennessee Community College
- Willingly served in any capacity asked by the college
- Actively volunteered for special events and contributed to their success
- Served on committees (or other college projects) and contributed to their success
- Projected a positive image of the college and generally served the college above beyond the call of duty
- Contributed substantially to the development of his or her staff; Supports the mission and goals of the institution
- Consistently demonstrates our Shared Values
- Takes initiative to make things Encourages teamwork and unity
- Supports Southwest Tennessee Community College practices, procedures and policies
- Improving department/division/unit morale through actions not related to job
- Exhibits a positive attitude towards fellow employees, students, the public and work
- Demonstrated by availability, cooperation, courtesy, friendliness, helpfulness, and presence on the job
PASO Service Award
Service Award Criteria:
- Completed 3 years of service at Southwest Tennessee Community College Nominee's actions must reflect all five of the customer service attributes: courteous, helpful, accessible, responsive and knowledgeable
- Demonstrating exceptional follow-through when handling requests and complaints
- Going above and beyond the normal job requirements to deliver note-worthy service
- Serves as a role model through positive interactions with customers
- Transforms complaints into valuable feedback
- Handles all customer interactions in a fair and judicious manner
- Efficiently and effectively meets customer needs’
- Demonstrates superior interpersonal communication skills
- Creates a welcoming and caring atmosphere for all customers
Self-nominations are accepted.
Nominations are solicited via email during the spring of every year.