Success Coaches
Success Coaches are here to support you throughout your college journey. While we
primarily assist students on Academic Probation, guiding them back to Good Academic
Standing, we serve all Southwest students as a central contact for any inquiries.
Operating under the Office of Student Success’ “Culture of Caring and Academic Excellence,”
our coaches ensure you're treated with empathy and respect. With coaches available
across all campuses and centers, we're dedicated to your success!
Meet Your Success Coaches
The SSP team works together with faculty and staff to provide holistic guidance and support to help students achieve their goals and dreams.
Sophia Hahn
Title: Success Coach
Location: Union Avenue Campus
Phone: 901-333-5153
Email: shahn@southwest.tn.edu
Sophia Hahn is a native Memphian with a passion for student success within her community. When first arriving at Southwest, she sought out higher education guidance through the SMARTS Program under the mentorship of Dr. Thomas Cole.
Once she got her bearings, she hit the ground running and became a Peer Tutor at the Academic Support Center, where she stayed for nearly 5 years. After graduating from Southwest Tennessee Community College, Sophia transferred over to the University of Memphis to earn her Bachelor of Arts in World Languages, where she studied German, Japanese, and American Sign Language. This opened several doors of opportunity for her to travel and learn about other cultures.
During her last year of undergraduate studies, she became a Success Coach with Peer Power through the University of Memphis at Melrose High School. Sophia's experience there made her realize what her calling was: breaking down barriers for others. She got accepted into the University of Memphis’s Master of Arts in Teaching program and taught German at Melrose High School for 2 years.
As she wraps up her program, Sophia continues to pursue what she loves through being a Success Coach. Given her incredibly diverse experience with people of all ages, backgrounds, and cultures, she is able to connect easily with any student who comes to her for help.
In her free time, Sophia plays drums, paints, and tends to her plants.
Jack Webb
Title: Success Coach, Humanities, Social Sciences, and Mathematics
Location: Macon Cove Campus, Maxine Smith Center
Phone: 901-333-4502
Email: jwebb28@southwest.tn.edu
Hey guys! My name is Jack Webb, and I am the Success Coach for the schools of Humanities,
Social Sciences, and Mathematics. If you have any questions about anything, please
contact me. I would be more than happy to help in any way possible!
"¡Hablo español también! ¡Si necesitas ayuda, por favor me contacta primero y puedo
conectarte a la persona o grupo que tiene las respuestas! ¡Si no necesitas ayuda,
solamente quieres hablar este está bien también! ¡Necesito practicar!"
Saluqi Success Coaches can be reached at studentsuccess@southwest.tn.edu
or 901-333-4261.
Contact Us
- Student Success and Retention
- studentsuccess@southwest.tn.edu