Advising Philosophy
The Advising and Academic Support Department is committed to fostering learning and success, while embracing diversity, through active student engagement and support services. The department employs the Professional Academic Advising model, which consists of Professional Academic Advisors, Career Services, and Faculty Mentors. This triangular model supports the student through matriculation to graduation with a circle of care, guidance, mentoring, and self-direction. For more information on advising, visit the Advising homepage.
Our Definition of Academic Advising
Professional Academic Advising is an on-going and engaging process, based on a high level of quality customer service. It is a key link to student satisfaction, success, and retention. The primary purpose of academic advising is to assist students in developing and achieving their educational and career goals through proactive, intrusive advising strategies at key milestones within the student matriculation process.
Value Statements
Teamwork
Respect
Accountability
Communication
Knowledge
Teamwork
We support the efforts of our students, colleagues, and community partners by collectively using a diverse set of talents and skills in order to accomplish a unified purpose.
Respect
We continuously build partnerships while embracing diversity and promoting integrity, reliability and mutual trust.
Accountability
We hold ourselves accountable to students, colleagues and community partners by delivering accurate information and assuming responsibility for providing the highest level of quality customer service.
Communication
We strive to identify the needs of those we serve through effective listening and critical thinking, while providing supportive services.
Knowledge
We pursue excellence through ongoing quality training, technological innovation and collaborative relationships to improve the way we work.
Related Links
- Advising Home
- How to Register
- Locations and Hours
- Meet the Advising Staff
- Online Advising
- Find My Advisor
- Academic Standing and Intervention
- Advising Documents and Forms
- How to Read Your Schedule
- Veterans Affairs (VA)
- Student Affairs
- Students with Disabilities
- Academic Programs
- Frequently Asked Questions (FAQs)
- Saluqi Degree
- Advising Philosophy
Contact Advising
- advising@southwest.tn.edu
- Macon Cove Campus Farris Building, Room 2140
- 901-333-4594
- Union Avenue Campus M Building, Room 110
- 901-333-5122